Step 6: Results and feedback

The applicant should be advised of the outcome of their application in a timely fashion. Inform the applicant of the outcomes of assessment and provide appropriate feedback for future performance. The applicant needs to know which aspects of competency were demonstrated, which were not, why they were not, and what actions could be taken address these gaps. It is your responsibility to provide constructive guidance.

Where competency gaps are considerable, it may be more effective for the applicant to enrol in structured training. Applicants in trade qualifications with insufficient experience or skills gaps across several competencies might be better advised to seek an apprenticeship pathway.

Ideally, the feedback process should be two-way. The applicant should be given the opportunity to comment on the Skills Recognition process. Applicant feedback can help you to continuously improve your assessment practices.

Documenting the assessment

The assessment is complete when all decisions have been recorded and all assessment documentation has been completed.

Under the AQF and ASQA, any formal Skills Recognition assessment must be documented to show how the process was conducted, what evidence was assessed, and how professional judgements were made, including the alignment of the evidence to competencies assessed.

The assessor needs to clearly state why they have judged a applicant to be competent or not based on that evidence.

The assessor must  also explain the appeals  process to a applicant if have not been awarded any Skills Recognition.

Assessment documentation may relate to:

  • the conduct of the Skills Recognition assessment activities
  • verification of reports from third parties
  • administration and recording of assessment decisions